Accessibility Statement

Published 17 October 2019
Last updated 28 May 2020

Accessibility statement for High Streets Task Force

This website is run by the High Streets Task Force.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some links may be ambiguous
  • the skip to main content link does not become visible on mobile
  • menu items on mobile are not accessible via the keyboard/gestures

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email

We’ll consider your request and get back to you in 7 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

High Streets Task Force is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

Some links are ambiguous and do not clearly indicate their purpose, so people using a screen reader may experience confusion or disorientation. This fails WCAG 2.1 success criterion 2.4.4 (Link Purpose (In Context)). We plan to ensure that the purpose of all links can be determined from the link text alone by June 5th 2020.

The skip to main content link does not become visible on mobile when using assistive tech such as Talkback in Android and VoiceOver in iOS. This fails WCAG 2.1 success criterion 2.4.1 (Bypass Blocks).

On mobile, users may not be able to navigate the menu items as they do not receive programmatical focus and are not able to be activated via a keyboard or gesture. This fails WCAG 2.1 success criterion 2.1.1 (Keyboard).

Content that’s not within the scope of the accessibility regulations

Some of our PDFs and Word documents are essential to providing and highlighting our services. For example, we have PDFs with information on how users can implement our frameworks. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

Some third-party PDFs and Word documents are linked to via the resources section of this website. We cannot guarantee that these external links will meet the accessibility regulations, by providing an alternate accessible HTML page.

Any new PDFs or Word documents authored and published by the High Streets Task Force (i.e. not third-party) will meet accessibility standards.

How we tested this website

This website was last tested on 27/05/2020. The test was carried out by StormID and the following sections were tested:



About the Task Force:



Covid-19 Recovery Framework:

Checklist for recovery stages:

Introduction to Tactical Urbanism:

Products and Services:


Expert Advice:

Training and Learning:

Data and Insights:




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What we’re doing to improve accessibility

We are currently considering the areas for improvement identified in this statement and will publish an accessibility roadmap based on this work.

This statement was prepared on 28th May 2020.