COVID-19 Recovery Framework

To help high streets through the COVID-19 crisis, the Institute of Place Management, lead Partners of the High Streets Task Force, has developed a COVID-19 Recovery Framework. Download the Framework and find out more about how it can guide your response.


This article has been created by independent experts on behalf of the High Streets Task Force. It is not intended as Government guidance and we have not sought approval for it to be so.



It is not clear what towns and cities will look like after the end of the COVID-19 outbreak, or how they will fare as the country gradually comes out of lockdown. Many town centres and high streets may not recover from the effects of the crisis, unless they start acting immediately to develop the necessary capacity for recovery and then longer-term transformation. Government has recognised the importance of planning for opening up the economy, as it one of four activities supported by the £50m Reopening High Streets Safely Fund.

COVID-19 Recovery Framework

In order to assist place leaders who are responsible with the gargantuan task of supporting their cities and towns through this pandemic, the Task Force has adopted a 4-stage COVID-19 Recovery Framework as illustrated below.

The Framework sets out a series of systematic preparedness, response and recovery measures, across four stages: Crisis, Pre-Recovery, Recovery, and Transformation. Drawing on health emergency and disaster management, is an important approach for place leaders to adopt.

The COVID-19 Recovery Framework

"The clear four step path made it easy for us to communicate our intent and purpose without being tied to a rigid delivery programme that would have been impossible to predict at this early stage, but that we can adapt as circumstances change."

Nadia Broccardo, Chief Executive, Team London Bridge


Using the Recovery Framework:

The COVID-19 Recovery Framework is provided with a guidance document and can be downloaded to adapt and populate with your own local plans towards recovery.

You can use this document to decide what activities are relevant to your high street, identifying who is responsible for the activity and how it is being done - so you have a more comprehensive plan to share.

Get started with the links below - for the Framework in a powerpoint format, and the guidance document in a PDF.

Download the Recovery Framework

Download a guide on how to use the Recovery Framework [new window]

Many councils and Business Improvement Districts are using the COVID-19 Recovery Framework, including Worcester City Council and Team London Bridge.


"All of our Council teams are using the Framework as a template for completing their own recovery plans, not just the Place team. This means we should end up with a cohesive plan across the Council as a whole."