Opening hours - 237 'Vital and Viable' Factors

As part of our series on vital and viable high streets, the High Streets Task Force is presenting 'evidence on a page' summaries of over 200 factors that influence the success of high streets. Here we address opening hours: opening hours refers to the number of hours that high street premises stay open on the town centre, High Street, shopping centre, retail park, etc.

Date added 10 November 2021
Last updated 10 November 2021

Opening hours is an essential factor for most elements of the high street, from planning regulations to daily activities. The opening hours of retail, hospitality and commercial premises throughout the day, week and year, not only provide an indication of potential busyness of the centre but also how high street strategies can be implemented based on the cyclical repetitive process of opening/closing shops. 

Cater for convenience of your catchment population and high street users in general. Longer opening hours do not always result in more footfall or sales, but identifying footfall patterns and busyness can help towards making sensible decisions with regards to when your high street needs to be ‘open’. 

Opening hours is one of 237 factors that have been identified as influencing the vitality and viability of the high street.

For more information and further reading, download the pdf 'evidence on a page'. The page contains information about this factors place within the 237 factors identified and: whether it is a component factor of one of 25 'vital and viable' priorities; how the factor scores in terms of influence, place management control, and priority.

To read more about vital and viable high streets, see