UK Gov: Keeping workers and customers safe during COVID-19 in restaurants, pubs, bars and takeaway services

Author HM Government

This document, updated by HM Government on 23rd June 2020 following their announcement of reopening plans for the hospitality industry in England, provides updated guidance to those working in any food preparation or service setting where food and drink is sold for consumption at venues or for takeaway/delivery, as to how to operate safely during COVID-19.

Date added 25 June 2020
Last updated 25 June 2020

Following further easing of lockdown restrictions and social distancing measures in England, this document, updated by HM Government on 23rdJune 2020, provides updated guidance for employers, employees, and the self-employed working in any food preparation or service setting in England where food and/or drink is sold for consumption at venues or for takeaway/delivery, as to how to operate safely during the COVID-19 pandemic. It includes guidance for safely reopening places such as restaurants, pubs, bars, beer gardens, food to go/takeaways, cafes, and mobile catering (p.3). The guidance documents cover several key areas, offering practical advice and checklists to collaboratively work through, including:

  • Managing risk and risk assessments
  • Keeping customers and visitors safe
  • Social distancing for workers and customers
  • Managing service of food and drink at a venue
  • Providing and communicating available guidance
  • Cleaning the workplace, including customer toilets
  • Working from home, people at higher risk, and equality in the workplace
  • PPE and face coverings
  • Inbound and outbound goods.